Three situations we recognize from daily work.
Why we use DNSense
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A client wants one record changed
A CNAME for a new tool, a TXT record for mail. Normally that is a ticket, a wait, and someone on our side doing it by hand. With DNSense the client makes the change in their own zone.
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The registrar login stays ours
Sharing a registrar account means sharing every domain in it. In DNSense each client gets access to their own zones and nothing else, so no other client's domains are in view.
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Every change has a name on it
Time machine stores each change with the record before and after, the time and who made it. When a record breaks, you see what changed and put it back in one click.