Why a good name matters so much
Let’s start with a controversial insight: brands and organisations rarely fail just because they picked a bad name. Think of brands like Smeg, Wii, or Acne. Names we have opinions about, but that have become accepted and stuck nonetheless.
A mediocre name usually survives fine when paired with a good product or service, a strong strategy, and enough marketing budget. But the reverse? Got a brilliant idea but give it a meaningless or simply awkward name? That can definitely hold back your growth! Think of names that are hard to pronounce, meaningless, or don’t stand out in a crowded market. As I like to say: your name is the most unimportant yet essential decision.
What a good name can do for you
Got a winner? You know your name is strong when it:
- Stands out from the competition
- Provides direction and helps your target audience understand what you do or stand for
- Tells a story. Remember that names can convey meaning directly or evoke emotion, culture, or core values indirectly
- Truly fits your brand positioning and growth ambitions
Example: The Dutch brand Zalando Lounge originally started as a separate outlet channel called ‘Zalando Privé’. While that made sense for the French market, it was confusing in the Netherlands. The association with exclusivity, privacy, or even inaccessibility didn’t match the desired brand experience. Renaming the platform to ‘Lounge’ gave the brand a softer, more accessible feel in the Netherlands—while still suggesting temporary deals and a premium offering. This name better matched the feeling Zalando wanted to convey: tempting, approachable, and stylish.
A strong name has more impact than you might think at first glance. It’s one of the first signals of who you are as a brand—both externally and internally. A good name provides a foundation for your visual identity, tone of voice, and even product development. It helps customers understand more quickly and clearly what you do, and why you’re the right choice for them. A strong name makes your brand memorable—and talkable.